OPTIMIZE YOUR MARKETING ACTIVITIES

Leverage from the skills of your agents in every campaign. Always know how a campaign is performing. Adjust your campaign in no time.


MANAGE YOUR CAMPAIGNS EFFICENTLY

Combine required activities. Choose the employees with the best skill set. Specify communication guidelines. Use reports for meaningful analysis.


Benefit from transparent workflows

Configure and adapt transparent workflows to run your campaign. Empower your agent to contact prospects successfully.


Monitor and analyse your campaigns

Monitor the effectiveness of a running campaign easily. Use CREAM’s set of reports for assessing the execution of your campaign.

ACHIEVE MARKETING TARGETS

HOW YOU
BENEFIT
FROM
CREAM

Efficient Campaign Management

Define the best set of activities. Choose employees with the best skill set easily. Specify communication guidelines to ensure successful customer contacts. Define expected answers for a valuable analysis.

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CREAM adapts to YOUR customer service.

Provide high quality customer service on all communication channels. Let your agents work efficiently. Let your agents use a 360° view on your customers. Onboard additional staff fast.

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