Leverage from the skills of your agents in every campaign. Always know how a campaign is performing. Adjust your campaign in no time.
Combine required activities. Choose the employees with the best skill set. Specify communication guidelines. Use reports for meaningful analysis.
Configure and adapt transparent workflows to run your campaign. Empower your agent to contact prospects successfully.
Monitor the effectiveness of a running campaign easily. Use CREAM’s set of reports for assessing the execution of your campaign.
Define the best set of activities. Choose employees with the best skill set easily. Specify communication guidelines to ensure successful customer contacts. Define expected answers for a valuable analysis.
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