Minimise Response Times

Simplify your customer service. Apply quick actions. Use information from various sources in a single dashboard.


Leverage your competencies

Let CREAM care route customer requests to agents with entirely appropriate skills. Let your agents use a 360° view on your customers.


Adjust in no time

Benefit from your pre-defined standard operation procedures, but adjust on the fly to any varying inquiry or altered conditions.


Onboard agents faster

Onboard new staff in less time. Specify and adapt skill sets. Exploit your prepared workflows and an easy-to-use application.

SHOW YOUR CUSTOMERS THAT YOU CARE


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HOW YOU
BENEFIT
FROM
CREAM

Engage your customers

Provide high quality customer service on all communication channels. Let your teams work efficiently. Let your agents use a 360° view on your customers. Connect to new information sources quickly. Onboard new employees faster.

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Sell more with CREAM

Increase your sales, build sustainable relationships with your customers. Know what your sales representatives sell right now, everywhere and anytime. Organise your work load smarter. Sell more with CREAM!

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